Your Privacy Is Our Responsibility

Life Khela's Privacy Policy — Your data, your control

When you play on Life Khela, your trust is our greatest asset. That's why we promise — your personal data will never be sold or shared without reason. This policy openly explains what data we collect, why we collect it, and how we keep it safe.

Last Updated: January 1, 2026
Your information is never sold to third parties
All data protected by SSL encryption and firewall
Right to access, correct, or delete your data at any time
Unsubscribing from marketing emails is easy — just one click
Collection of data from minors is strictly prohibited

How We Protect Your Privacy

A quick overview of the key pillars of Life Khela's Privacy Policy.

🔐
Encrypted Storage

Every piece of your data on Life Khela is protected with 256-bit SSL encryption. From passwords to payment details — everything is stored on our servers in hashed and encrypted form.

🚫
Sale Prohibited

We never sell your personal data. Sharing any information with advertisers, data brokers, or commercial third parties is strictly prohibited at Life Khela.

🛡️
24/7 Security Monitoring

Life Khela's security team monitors servers around the clock. Any suspicious activity is detected and blocked immediately.

👤
Your Controls

View, update, or request deletion of your personal information at any time from your account. Life Khela processes your request within 30 days.

📍
Minimal Data Collection

Life khela only collects data that is strictly necessary to deliver our services. Collecting excessive or irrelevant data goes against our policy.

📧
Transparent Communication

Any changes to the Privacy Policy will be communicated in advance via email. We believe no changes should be imposed on you without your consent.


01

What Data We Collect

Life khela collects certain information at various stages — from account registration through your daily activity. This data is used solely to improve your experience and maintain a safe environment.

Data Type Example Collected At
Identity Information Name, date of birth, national ID number During Registration & KYC Verification
Contact Information Mobile number, email address At Registration
Financial Information Payment methods, transaction history During Deposits & Withdrawals
Device Information IP address, browser, operating system Automatically each session
Usage Data Gaming history, bet amounts, session duration While using the platform

Please Note: Life Khela will never call or message you to ask for your password, OTP, or full card number. Any such request is fraudulent — report it to our support team immediately.

02

Purpose of Data Collection

Life khela uses your data solely for specific, legitimate purposes. We never use data beyond its intended scope.

  • Account Management: To complete registration, login, identity verification, and the KYC process.
  • Payment Processing: To process deposits and withdrawals securely and prevent fraud.
  • Customer Support: To resolve your issues quickly and effectively.
  • Security: To detect and prevent suspicious logins, money laundering, and account hacking.
  • Personalized Experience: To show you games, bonuses, and offers tailored to your preferences.
  • Legal Obligation: To comply with applicable laws and regulatory requirements in Bangladesh.
  • Platform Improvement: To analyze and improve the overall user experience.

You can opt out of marketing communications at any time. Simply click the unsubscribe link at the bottom of any email or contact our support team.

03

Data Sharing & Disclosure Policy

Life Khela does not sell your data or share it without good reason. However, minimal information may be shared with trusted partners where necessary to operate our services.

  • Payment Processors: Payment providers like Mobile Pay, Nagad, and Rocket receive only the information needed to process your transaction.
  • Identity Verification Services: With authorized verification agencies to support the KYC process.
  • Legal Authorities: To comply with court orders or government directives.
  • Fraud Prevention: For security verification against industry-wide fraud databases.

Outside of the cases listed above, life khela does not share your data with any third parties. No advertising companies, data brokers, or unrelated businesses will have access to your information.

04

Cookies & Tracking Technologies

The life khela website and app use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Cookie Types Purpose Retention Period
Essential Login sessions, security tokens — the site cannot function without these Cleared at end of session
Functionality Remembering language preferences, theme settings, and game history 30 Days
Analytics Most-visited pages and site performance improvement 90 days

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features on life khela to stop working properly.

05

Data Retention Period

Life Khela does not retain your data indefinitely. A specific retention period is defined for each type of data.

  • Account Information: For the duration of account activity and up to 5 years after closure (as required by law).
  • Transaction Records: 7 years (as required by Bangladesh financial regulations).
  • Customer Support Chat: 2 Years.
  • Gaming History: 3 years.
  • Analytics Data: 1 year (in anonymized form).

Once the retention period expires, your data is securely deleted or fully anonymized so you can no longer be identified.

06

Your Rights

You have full control over your personal data on life khela. Your key rights are outlined below:

👁️
Right to Access
You can request to know what personal data we hold about you.
✏️
Right to Rectification
You can request corrections to any inaccurate or outdated information.
🗑️
Right to Erasure
You may request deletion of your data unless we are legally required to retain it.
⛔
Right to Restrict Processing
You can request to restrict the use of your data for specific purposes.
📦
Data Portability
You can request a copy of your data in a machine-readable format.
🔔
Right to Be Informed
In the event of a data breach, we will notify you within 72 hours.

How to Exercise Your Rights Email us at support@lifekhela.app. life khela will respond to your request within 30 business days.

07

Minor Protection

Life khela is strictly for users aged 18 and above. We do not knowingly collect or store any data from minors.

Age is verified at registration and confirmed through identity document checks during the KYC process. If an account is found to belong to a minor, it will be immediately closed and all collected data will be deleted.

If you believe a minor has created an account on Life Khela, please contact support@lifekhela.app right away. We will act promptly.

08

Security Measures

Life khela uses industry-leading security technology to protect your data. Our security framework operates across multiple layers:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): Optional OTP verification for an extra layer of login security.
  • Firewall & DDoS Protection: Maximum safeguards in place to defend against server attacks.
  • Regular Security Audits: Third-party security experts conduct regular system audits.
  • Restricted Access: Only authorized personnel have access to personal data.
  • Password Hashing: Your password is never stored in plain text.

You play a role in keeping your account secure — use a strong password, keep 2FA enabled, and never share your password with anyone.

09

Changes to the Privacy Policy

Life khela may update this Privacy Policy from time to time — due to technological changes, new services, or legal requirements. You will be notified at least 14 days before any significant changes take effect.

How We Notify You of Changes:

  • Direct notifications to your registered email
  • Pop-up notification upon app or website login
  • The "Last Updated" date at the top of this page will be changed

Continued use of Life Khela after any changes will be considered acceptance of the updated policy. If you do not agree, you may request to close your account.

10

Contact Us

For any privacy-related questions, complaints, or requests to exercise your rights, please get in touch with us:

  • Email: support@lifekhela.app
  • Live Chat: 8:00 AM – 12:00 AM (daily)
  • Response Time: Up to 30 business days

For quick assistance: Include "Privacy Request" in your email subject line and our team will prioritize your case.


Your data is safe — get started now

Your privacy is our top priority at life khela. Register with confidence and enjoy the best online gaming experience in Bangladesh.

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