Safe gaming is our commitment

On Life Khela Responsible Gaming — Keep the fun. Keep the control.

Gaming isn't just about the thrill of winning — it should be fun, controlled, and healthy. Life Khela believes player safety comes first. That's why we've built powerful safe gaming tools to keep you protected at all times.

18+
Age verification
24/7
Support Services
5+
Safety Tools
100%
Free support
🛡️

Our Commitment

Playing on Life Khela means playing with peace of mind. We make sure you stay in control — of your money, your time, and your emotions.

Set Deposit Limit
Self Exclusion Option
Session time limit
Reality check reminder
18+ Users Only
Play for fun, not for income
Set your time and budget before you start
Help is always free

Gaming as entertainment — the right way to play

Responsible gaming means enjoying yourself while staying in control at all times. At Life Khela, that means playing within a set budget, keeping to a set schedule, and accepting losses without chasing them.

When gaming starts causing stress, financial strain, or conflict at home — that's a sign you need support. Life Khela is committed to being there for you in those moments.

Remember — gambling or gaming is never a reliable source of income. It's simply a form of entertainment. Only bet what you can afford to lose.

Set a budget in advance
Decide how much BDT you're willing to spend before you start playing. Once you hit that limit, stop — whether you're winning or losing.
Set a time limit
Decide how many hours a day you want to play. Life Khela's session timer will remind you when you've hit your limit.
Take regular breaks
Don't play when you're tired or emotionally unsettled. Rest up and come back with a clear head.
Accept losses gracefully
Losses are a normal part of gaming. Chasing them with bigger bets will only make things worse.
Talk to Someone You Trust
Talk openly with your family or friends about your gaming instead of keeping it a secret.

Life Khela's Responsible Gaming Features

We want you to enjoy gaming happily for the long term. That's why we've built these dedicated safety features.

💰
Deposit Limit

Set a maximum deposit limit — daily, weekly, or monthly. Once the limit is set, the system enforces it automatically, so you don't have to keep track.

⏱️
Session Time Limit

Set a maximum duration for each session. Once the time is up, Life Khela will automatically send you a warning and, if needed, end the session.

📊
Reality check

Regular pop-up notifications will show how long you've been playing and your total winnings or losses. This keeps you informed so you can make conscious decisions.

🔒
Self Exclusion

Temporarily or permanently close your own account at any time. Self-exclude for any duration — from 24 hours up to 5 years.

📉
Loss Limit

Your session will automatically end once you've hit a set loss amount. This protects you from significant financial harm.

🧘
Cooling-off period

Take a break for a few days or weeks — without closing your account. You won't be able to log in during this time; come back when you're in a clearer headspace.


How to use the protection tools — step by step

Every safe gaming tool on Life Khela is easy to use — everything can be set up in just a few clicks.

01
Log in to your account

Start by logging in to your Life Khela account. Click the profile icon in the top right corner.

Step 1
02
Go to Settings

Go to "Account Settings" and find the "Responsible Gaming" section. All the tools are right there.

Step 2
03
Set Your Own Limits

Deposit, time, loss, or self-exclusion — activate whichever limit you need. Changes take effect as soon as you save.

Step 3

Requests to increase limits take up to 7 days to take effect. Reducing your limits or activating self-exclusion, however, takes effect immediately. Your safety is our priority.


How do you know when you need help?

Gaming addiction often creeps up slowly — you may not even notice it happening. If you or someone close to you shows the signs below, seek help right away.

🚨 Who is Self Exclusion for?

If you feel gaming is getting out of control, activate Self Exclusion on Life Khela yourself. There's no shame in it — in fact, it shows real strength.

During a self-exclusion period, no promotional offers will be sent and access to your account will be fully suspended.

😰
Chasing losses by playing again and again
Chasing losses by repeatedly betting with the thought "I'll win this time" is one of the most common signs of addiction.
💸
Spending beyond your set budget
You decide how much to spend each time, but end up spending more than planned.
😔
Feeling restless or anxious when not gaming
You feel irritable, unfocused, or uncomfortable when you can't play.
🤫
Hiding gaming from family
Hiding how much you're playing or spending from family or friends.
⏰
Neglecting work and relationships
Gaming is pulling your attention away from work, studies, or family responsibilities.
🏦
Playing with borrowed or loaned money
Borrowing or taking loans from others to fund your gaming.

Quick self-assessment

Answer the questions below honestly. If more than 3 of your answers are "Yes", please contact us.

1.Have you spent more time or money on gaming than you originally intended?
2.Have you tried to cut back on gaming but couldn't?
3.Has gaming caused problems in your relationships with family or friends?
4.Do you find yourself thinking about gaming as a way to escape stress or anxiety?
5.Have you placed bigger bets to try to win back what you've lost?
6.Have you borrowed money or missed important bills to cover gaming costs?

⚠️ Please note: Your answers suggest that gaming is starting to have a negative impact on your life. Take action now — reach out to Life Khela support or activate Self Exclusion. It takes real courage to do so.

✅ You're doing well: It looks like you've been enjoying gaming in a healthy way so far. Still, stay mindful — keep your deposit limit and session time limit active. Responsible gaming is always the best game.


Responsible Gaming FAQ

You will not be able to log in during the selected period. Your account will be reactivated once the period ends. However, if you choose permanent exclusion, your account will be closed for good.

Requests to increase a limit take effect after 7 days — a deliberate delay to prevent impulsive decisions. Reducing a limit, however, takes effect immediately.

Talk to them calmly. Let Life Khela's support team know — we can assist with third-party requests too. The most important thing is to make sure they're not facing it alone.

Yes, all of Life Khela's safe gaming tools are completely free. Deposit limits, session timers, loss limits, Self Exclusion — there's no charge for any of them.

No, never. No one under the age of 18 may use Life Khela. Age is verified at registration and confirmed through ID checks during the KYC process. Any suspicious account is suspended immediately.

Contact Us

You don't have to face gaming problems alone. Life Khela is always here for you.

💬
Live chat

Talk to our support team directly from 8 AM to 12 AM. Get the fastest help right here.

Fastest
📧
Email Support

Email us at support@lifekhela.app. Include "Responsible Gaming" in the subject line and your message will be prioritized.

Within 24 hours
🔒
Instant exclusion

To temporarily suspend your account right now, activate Self Exclusion from Settings — it takes effect immediately.

Instant

Keep in mind: Asking for help is not weakness — it takes courage. Life Khela's support team will assist you in complete confidence. Your information will never be shared with any third party.


Play responsibly, stay in good spirits

Every game on Life Khela should be safe, controlled, and enjoyable. Join today and experience Bangladesh's most responsible gaming platform.

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